Order Questions

  • When will my order ship out?
    Please allow us 2 business days to ship out your order.  We usually ship every weekday at 3pm.
  • What if my card does not work?
    We guarantee that our card will work on your DS.  If it does not work, please contact us to get the card replaced.
  • When will my order arrive?
    Domestic orders (orders within US) - Takes usually 1-3 business days.  We ship from California.
    International orders – Please allow 1-3 weeks to receive your order.
  • Will I get my shipping tracking #?
    Domestic orders (orders within US) - will receive a tracking # through USPS.  We will email you the tracking # to your Google Checkout email address.
    International orders – will not receive a tracking #.  Please allow 1-3 weeks to receive your order.  We can provide tracking for express shipping but the shipping fee will start at $35 usd, please contact us to set this up.